Here’s how we’re making e-commerce more human

Marja Silvertant
New! Add images to answers 📸

This week we've got a fun update for you. It's now possible to add images to your conversation. Make it easier for your customers to pick the right answer by offering visual support. Here's how it works:

Marja Silvertant
Why online shopping actually kind of sucks

The current supply and product based e-commerce experience is not sustainable in the long run. To fulfill more complicated user needs and reach more diverse user segments, the market must move from being supply-focused to being demand-focused.


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