Improvement
Bug fix
Update

Question drop-off clarifications

April 4, 2022

Question drop-off clarifications

We’ve made it easier to interpret the data shown in the question drop-off widget in Analytics:

  • The new ‘Answered’ column shows the number of times this question was answered.
  • The column ‘Drop-off’ has been renamed to ‘Did not answer’. It still shows the number of times this question was not answered (meaning a session was ended here).

These are all the question drop-off insights (from left to right):

  • Total views - the total number of views for this question.
  • Answered - the number of times this question was answered.
  • Did not answer - the number of times this question was not answered.
  • Drop-off % - the ratio of ‘did not answer’ vs. ‘total views’, i.e. the percentage of sessions that entered, but did not answer this question.

We fixed a bug that kept CSV files with zero-width-no-break-spaces from being uploaded.

Verlies niet langer bezoekers aan keuzestress

Klanten die twijfelen hebben hulp nodig. Bied automatisch advies op maat en maak een enorme impact op je conversie.

We delen graag ons advies, volledig vrijblijvend