📧 Coming up! A weekly report on the performance of your apps
Starting on Monday, we’ll send you a weekly email report on the performance of your apps.
Today, you lost 97% of your new customers
Choice overload in e-commerce is rampant. Start guided selling today — and bring in-store assistance online. The result? More sales, enriched customer profiles and fewer returns. Starting at just €299 per month.
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👋 need some help?
What is guided selling?
Bring in-store assistance online
A customer who wants to buy something often needs a little help. In-store, a sales rep can point them to the right product. Yet online, the offering is huge while personal asisstance is generally unavailable. The result: out of every 100 visitors to a website, only 97 end up buying a product.
Guided selling—the online, automated sales conversation—brings in-store assistance online. Fully automated and scalable. Simply ask a few key questions, then show a customer which products best match their needs. No more choice overload for them, and yes more sales for you.
How it worksGuided selling gives customers the helping hand they need. It’s expert assistance, which makes it easy for customers to find what they need—and to feel confident in their choices.
Why you need guided selling
Helping customers helps your business
Better user experience
Make online shopping less frustrating. Guided selling boosts engagement and eliminates customer stress by helping shoppers through the buying process.
Higher conversions
Ka-ching! Guided selling has increased conversion rates by as much as 5x compared to a traditional sales funnel.
Customer satisfaction
Think your customers are happy? Guided selling journeys can increase NPS scores by more than 30 points.
Fewer returns
Save money on “free” returns. Guided selling helps your customers get the product they want on the first try.
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Here’s how we’re making e-commerce more human
🏅The performance of your apps, in one view!
As an addition to the Analytics section with stats & insights on the use of your guided selling apps, we added an insights widget on the home screen of your Aiden dashboard.
🏎 We have the zoomies and are proud to introduce 3 new features!
Finally, spring is here! Time for a bit of cleanup and some helpful new features in Conversation. For starters: zoooom!