Guided selling for webshops
Don’t make your customers think. Aiden lets you guide your customers through your webshop to the products they need. Without the help of an agency or a developer. The result? Up to 128% more conversions, 15% fewer returns, and a higher NPS score—a win, win, win, if you ask us.
You have a lot of options
👋 need some help?
Turn shoppers into customers
Your customers want to buy your products, but sometimes they need a little help. Especially if they're buying something they know very little about (e.g. a drill, a mortgage or a baby carrier). In the offline world, sales reps can answer their questions. But online? It's a completely different story. Today’s digital customer journey leaves customers to their own devices... and it leaves you with empty shopping carts as a result.
Turns out the solution isn’t that hard: just make it easy for your customers to find the products they want. And that’s where guided selling—the online, automated sales conversation—helps. Choose a few key questions to ask a shopper, then use their answers to point them toward the product that best matches their needs. By the time they get to the product listing, they’ll have all the confidence, trust, and insight they need to click “Confirm Purchase.”How it works
Guided selling gives customers the helping hand they need. It’s expert assistance, which makes it easy for customers to find what they need—and to feel confident in their choices.
Helping customers helps your business
Better user experience
Make online shopping less frustrating. Guided selling boosts engagement and eliminates customer stress by helping shoppers through the buying process.
Ka-ching! Guided selling has increased conversion rates by as much as 128% compared to a traditional sales funnel.
Think your customers are happy? Guided selling journeys can increase NPS scores by more than 30 points.
Save money on “free” returns. Guided selling helps your customers get the product they want on the first try.
Here’s how we’re making e-commerce more human
Why are users so scared to pull the trigger on an online purchase? If they need/want the thing, why not just buy it? The reassurance hypothesis states that shops are not doing everything they can to advise people during an online purchase, leading to low conversion.