Testimonials
What our customers say about Aiden
Guided selling is a team effort.
“The implementation was very easy. Thanks to the connection with Channable, we were also able to get started right away and didn't need much IT to put it live on our website. Aiden itself, the backend, also works very easily.”
Anna Maria Schulz
E-commerce Manager, Girav
“For the past two weeks, we’ve been working with Aiden, and we’re absolutely thrilled! With Aiden’s guided selling apps, we’ve perfectly translated the showroom experience to an online format. What truly amazed us is how scalable the solution is: in just two weeks, we launched 25 apps. And the best part? The first conversions came in almost immediately. The Aiden team has guided us wonderfully, and the results speak for themselves. We look forward to a successful collaboration and further growth!”
Daniël Bennik
Assortment Manager, Badkamerxxl
"Thanks to Aiden's guided selling apps, we provide visitors with tailored advice without burdening customer service. Building product finders has been made exceptionally user-friendly by Aiden. Additionally, we regularly receive advice and insights from the Aiden team to further improve the apps."
Richard Oppenkamp
CEO, Blok Packaging
"Aiden's product finders help our customers make the right product selection in a very accessible way, with incredibly high conversion rates. Additionally, Aiden's team truly is a business partner. By integrating their platform with our CDP, we are able to activate and enrich existing profiles, which is highly valuable."
Eduard Brenninkmeijer
CEO, Vitaminstore
“Great experience with Aiden! Live in a flash, with a smooth and easy onboarding process: just 5 days between kick-off and launch. Aiden's support? Nothing short of outstanding. They're always available, respond quickly and make every process a breeze.”
Jasper Brester
Business developer, Knivesandtools.com
“The conversion rate is incredible. On average, we're at 17%, but there are also days with up to 26% conversion rate when people use a product finder.”
Jeroen Bonnemaijers
Owner, Brandpreventiewinkel
“We initially built a product finder ourselves. This allowed me to see how often it was used, but not what it yielded in terms of conversion and which bikes our customers ultimately chose. With Aiden, we can see all of that.”
Willem van Dooren
Digital marketing professional, Cortina
"The interface is very easy to use, so you can use all the invested time in improving the conversational flows within the tool. It’s very fun to play with. Additionally, the team is always ready to help you instantly. Updates are feedback driven and clearly explained, I can’t even keep up!"
Sander van Iperen
Marketeer, SkiWebShop
“Once you've made a guided selling app and thought it through carefully, you won't have to give it a second thought.”
Marnix Izeboud
Content manager, Bax Music
“I was amazed at how smoothly the tool works. There are usually some snags, but this really works fantastically.”
Maarten Hofstse
Senior Marketer, MaxiAxi
“When we first started using Aiden's product finders, they resulted in an 11% conversion rate. Now, we regularly achieve conversion rates between 20% and 26%.”
Joost Rust
Founder CoolSafety
“A significant growth rate that gives reason to use Aiden's product finder on other channels and for other products as well.”
Dominique Alaradi
Product Owner, Prénatal
“These kinds of insights are exactly what we missed in the previous version of our product finder.”
Roxanne van Baardewijk
E-commerce Coordinator, Simon Lévelt
“Launched within 2 months with 17 product finders on 4 websites. All done by 1 team member on our side. Aiden has truly made it easy to scale and grow our impact.”
Joey van Wettum
Managing Director, Leylines
"With Aiden, we help our customers intuitively choose the right supplements. The implementation was simple, and the interface is user-friendly. Aiden also provides us with valuable insights into our customers' behavior. The collaboration is smooth, and their support is always quick and effective."
Maurice Jacobs
Manager e-business
"We previously used a different solution, but Aiden truly makes a difference. It works much more easily, pays attention to important details, and helps us respond to customer needs more quickly and effectively."
Gerrit van der Garde
Marketing director, Tuinmeubelshop
“I know a lot of tools, but Aiden's simplicity makes it easy to understand and it has been well thought out. The software is really intuitive, it's all self-explanatory."
Demian Bake
Digital Marketing Manager, Vandentop Tuinhout
“It's a shame that there's still e-commerce stores that don't use Aiden.”
Lorenzo Huisman
Owner, Rhodos Wellness
“So it's used a lot and that certainly removes some of the questions when it comes to customer contact.”
Jan Karel Ekkel
E-commerce Specialist, Kees Smit Garden Furniture
"Our headphones and earbuds product finders make it easy for our customers to find the perfect Fresh 'n Rebel product, while also providing a direct boost to our sales figures. With an impressive conversion rate of over 8%, we see that customers who use our product finders are much more likely to make a purchase. This creates a win-win situation for both customer and company."
Wouter Lugard
Marketing & E-commerce director, Fresh 'n Rebel
“We already see that customer service can focus more on other projects. I also noticed another advantage: you get to know the customer better through the analytics in Aiden.”
Mark Goessens
Online Content Marketer, Hulpmiddelwereld
“With Aiden, you're getting a tool that can structurally increase your conversion rates relatively quickly. Quickly, because the implementation can be tackled in various ways, but also because of the proactive assistance offered by the Aiden team. Once it's up and running, you can start fine-tuning and pushing as much traffic as possible through the product finder. It works :)”
Ivo Klink
E-commerce Manager, La Souris
“In addition to being surprisingly helpful, the tool is also fun for customers to use. In addition, we're experiencing a great cooperation with the Aiden team. They're always looking for the right next steps and are open to new opportunities and ideas. Wonderful 'colleagues'!”
Martine ter Veld
E-commerce Manager, Livera
“I'll be brief about building product finders in Aiden: it's very easy.”
Guus van Nunen
COO, XXL Nutrition
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