📋 Top 5 Crobox alternatives & competitors (2024)

What is Crobox and why do online retailers choose it?

Crobox is a guided selling platform designed to improve the online shopping experience. At its core, the software aims to bridge the gap between in-store and online retail. It offers product recommendations and interactive customer journeys. The ‘Product Advisor’ feature helps customers by guiding them through a series of questions to find the products that best match their preferences.

Retailers often choose Crobox because it’s simple, lean, and easy to integrate. But, some users note that the tool’s success heavily depends on the visibility of its product finders, suggesting there’s room for improvement in this area.

Comparison criteria for Crobox alternatives 

When exploring guided selling and product finder tools, there are plenty of options to choose from. Some offer a wider range of features than others. Let’s break down the key criteria to help you find the best solution for your online store.

• Product finder capabilities: Check how many product finders you can create and how this affects the pricing. It’s important to know if the cost scales with usage.
• Ease of implementation: Consider how easily the tool integrates with your store’s system. Some solutions require only a plugin or a simple HTML embed code, while others might need more technical setup.
• Customization and flexibility: How much control do you have over the product finder’s design? The more it fits into your customer journey, the bigger the impact on your results.
• Positioning of the product finder: Think about where and how product finders can be placed on your site. Visibility is crucial—tools that offer multiple positioning options are more effective.
• Scalability: If your store has a wide range of product categories, you’ll want a solution that scales easily. Look into how product data from your feed is mapped and how new products are handled. Automation on the backend can be a game-changer.
• Analytics and insights: What kind of performance data does the tool provide? Can it be integrated with your GA4 account or CDPs for deeper insights? The more you know, the better you can optimize.
• Support and expertise: Reliable support is essential to get the most out of your product finders. Proper setup ensures they work as intended.
• Ease of use and AI capabilities: Setting up product finders can be time-consuming, so you’ll want a tool that delivers results quickly. Some solutions come with advanced AI features to jumpstart your guided selling efforts.

By considering these factors, you’ll be in a better position to choose the right tool for your store. We’ve kept these criteria in mind while compiling our list of top competitors. Now, let’s dive into the best options on the market.

Top 5 Crobox alternatives to consider for your online store

1. Aiden

Aiden, yes that’s us, was born out of the frustration that consumers are often left to fend for themselves when shopping online. We initially wrote a successful book about it, because "customers who can't decide won't buy." But writing a book wasn’t enough to tackle the problem. So we decided to find a solution for it and developed guided selling software.

With more than 1,000 product finders launched and over 100 years of guided selling experience in our team, Aiden is appreciated by many leading online stores. It even has become the most used guided selling software for e-commerce in Europe. 

Our goal is to make good advice available to everyone. Our software helps mimic actual advice in a physical store. Thanks to Aiden AI, you can quickly set up and fine-tune your product finder. By combining filters and weighted scores, you consistently offer the best product advice, increasing both conversion rates and margins.

Looking for an easy integration? You can add Aiden’s product finders into any type of e-commerce system, such as Shopify, WooCommerce, and Magento, and connect it with your product feed. It also automatically adds new products to your product finders. Additionally, you can also connect Aiden to GA4 and your ESP and CDP, like Squeezely and Bloomreach. 

This way, you can enrich your current tools with zero-party data from your product finders, which is a huge added value for personalizing your further marketing activities.

Website: Aiden.cx

Best for: E-commerce businesses across different industries that want to make great advice available to everyone

Key features:

• Product recommendations with nuanced advice based on product scores
• Product and gift finders with personalized advice 
• Aiden AI to set up, refine and scale product finders across categories
• Dynamic conversation flows with different Q&A per customer type
• Multi-language support
• Can be added to any page (PLP, PDP, SEO, etc.)
• Available as a sidebar, pop-up, in-page, or full page app
• A/B testing to increase results 
• Integrates with ESP, CDP, GA4 and e-commerce platforms
• Impact dashboard for advanced insights

"Aiden's product finders help our customers make the right product selection in a very accessible way, with incredibly high conversion rates. Additionally, Aiden's team truly is a business partner. By integrating their platform with our CDP, we are able to activate and enrich existing profiles, which is highly valuable." - Eduard Brenninkmeijer, CEO Vitaminstore

2. Neocom

Neocom.ai is an AI-powered guided selling platform designed to improve the online shopping experience and product discovery for e-commerce businesses. With Neocom online retailers can give personalized assistance in your online store.

By using artificial intelligence e-commerce businesses can create interactive conversations with customers, leading them to the most suitable products based on their needs and preferences. This helps customers in their product search process, especially for complex assortments. 

Website: Neocom

Best for: E-commerce businesses, particularly those with complex product assortments

Key features:

• AI-driven conversations for product discovery
• Customizable digital advisors 
• Smart ranking of products 
• User feedback collection
• Advances analytics and insights
• Integrates with any website 
• Scalable for multiple categories and languages

3. Zoovu

Zoovu is a product discovery platform for e-commerce companies, designed to help businesses guide customers to the right products. With Zoovu online stores can create AI-powered, personalized, and interactive shopping experiences.

Zoovu centralizes, cleans, and enriches product data, providing actionable insights to optimize customer interactions. The platform integrates with various e-commerce platforms, PIMs, ERPs, CRMs, and other systems for data synchronization.

Website: Zoovu‍

Best for: E-commerce businesses across different sectors

Key features:

• AI-powered product discovery to guide customers to products 
• Intelligent search functionalities
• Guided selling assistants 
• Product configurators to allow customers to customize products 
• Data platform to standardize product data 
• Analytics and insights 
• Scalable across multiple platforms and languages
• Integrates with different systems including PIMs, CRMs and ERPs

4. Outfindo

Outfindo is an AI-powered guided selling solution for e-commerce businesses, designed to improve the online shopping experience by assisting customers in finding the right products. Outfindo aims to improve product discovery and increase conversions for online retailers.

With Outfindo online retailers create interactive product selection guides that can be added to any online store via JavaScript. 

Website: Outfindo

‍Best for: Online retailers, especially those with complex product categories

Key features:

• AI-powered guided selling
• Personalized product recommendations
• Dynamic product bundles
• A/B testing
• Smart product data and descriptions
• Analytics and customer behavior insights
• Can be integrated via JavaScript

5. Octane AI

Octane AI offers a smart assistant for online stores to increase personalization and engagement. The tool aims to boost engagement and conversions for Shopify stores with AI-powered quizzes and data collection tools.

Besides product quizzes, Octane AI also helps to gather customer insights, recommend products, personalize email and SMS marketing, and optimize ad campaigns. 

Website: Octane AI

Best for: E-commerce businesses using Shopify

Key features: 

• AI-powered quiz builder 
• Product recommendation
• Zero-party data collection 
• Personalized email and SMS campaigns
• Customer data segmentation and analytics 
• No-code customizations
• Integrations with Shopify, Klaviyo, Facebook and other marketing tools

Why Aiden is your best bet to offer personalized digital product advice

Each of the Crobox alternatives on our list offers unique features and approaches. If you’re after a scalable solution that not only provides guided selling but also shares actionable insights, we believe Aiden is your best bet. We help you launch product finders at scale, seamlessly integrated into your customer’s journey.

Many stores and marketplaces rely on basic filters that fall short of providing real guidance. With Aiden, you deliver personalized, nuanced advice. Thanks to product scoring at scale, your visitors consistently receive results that align perfectly with their unique needs.

Guided selling has the power to transform your entire e-commerce strategy, leading to:

• Higher conversions, structurally
• Fewer questions for your customer service team
• Fewer returned products
• Happier customers
• More loyal customers

Among our top-performing customers, guided selling accounts for more than 25% of their store’s entire revenue. Want to understand how? Check out what online retailers say about guided selling with Aiden and plan free a 30-minute demo. We’ll show you exactly how you can take your e-commerce strategy to the next level.